At SDUG Enterprises, we are committed to safeguarding the privacy and personal information of our customers, vendors, website visitors, and all stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our website, offline communication, or any other means.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, and other contact details.
  • Business Information: Company name, GST number, shipping and billing information.
  • Transactional Data: Purchase history, order details, payment information (handled securely via third-party processors).
  • Website Usage Information: IP address, browser type, pages visited, and other analytics data through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process orders and provide customer support.
  • Communicate order confirmations, shipping updates, and promotional offers.
  • Improve our products, services, and website functionality.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Logistics and courier partners for order delivery.
  • Payment gateways for secure payment processing.
  • Service providers who assist with website management, marketing, and data analytics.
  • Government or legal authorities if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You may choose to set your browser to refuse cookies, though some features of the website may not function properly as a result.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate data.
  • Request deletion of your personal data, subject to legal obligations.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

We do not knowingly collect or solicit data from individuals under the age of 18. If we learn we have collected personal information from a child, we will delete it promptly.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

SDUG Enterprises
Berhampur, Odisha, India
Email: info@sdugbags.com
Phone:  7682828245